Comprehensive Solutions And Assistance

Our Support Services

NDIS Service Provider In Victoria, Western Melbourne

Expert Support Solutions

Home and Community Support Services

At Zeng Support Services, we offer a comprehensive range of Home and Community Support Services. From personal care and transportation to social activities and assistance with household tasks, we're here to enhance your well-being and foster community participation.

Supported Independent Living Options- (SILO)

With Zeng Support Services, our highly trained professionals are committed to delivering personalised 24/7 in-home support services. Additionally, we provide a range of managed living options for both male and female aged 18 or older, ensuring a comprehensive range of assistance to meet all your unique support needs.

Support Coordination

At Zeng Support Services, our committed team offers a wealth of expertise in NDIS Plan assistance. We assist you in comprehending and managing your plan and budget, forging connections within the community, and navigating NDIS reviews. Moreover, we establish fruitful partnerships with local LAC providers to ensure a holistic approach to your support and well-being.

Specialist Disability Accommodation- (SDA)

Our Specialist Disability Accommodations are design to meet service standard and caters for NDIS participant with very serious need or high supports. You can contact us today to discuss our SDA options ranging from Improved Liveability, High physical support, Robust, and more...

Private Rental or Share Accommodation Support

Zeng Support Services understand current difficulties with obtaining housing, especially for a person with a disability. We will work with NDIS participants who are seeking private rental or share accommodation options. We can assist you to search for rental options or a suitable share accommodation to meet your needs. Additionally, we can provide 24/7 highly trained professionals to provide in-home support services.

Practicing Positive Behaviour Support:

Our Trained professionals will work closely with positive behaviour support practitioner to developing behaviour support plans to assist in managing challenging behaviour or reducing the use of restrictive practices for NDIS participants. We understand that providing care to a love one with challenging behaviour can be very difficult and requires patience, resilience, empathy, and compassion.

Expert Support Solutions Expanded

Supported Independent Living (SIL)- What is SIL?

- A participant living or being supported in their own space of comfort to enable you to become independent and building on your everyday skills.

- SIL involves things you do every day to live- being supported with cleaning, support with personal care activities, cooking, and shopping.

- SIL Cannot be used for the following- participant’s rental payments, transport, paying for bills likes gas or electricity, groceries, or any other day-to-day expenses.

With Zeng Support Services, our highly trained professionals are committed to always delivering personalised in-home support services to help you build on your skills and to live as independent as possible. Additionally, Zeng Support Services SIL supports, gives you the opportunity to live in an environment where care is delivered with empathy and compassion in a non-discriminatory environment.

Providing Care for NDIS Participants with Complex Support Needs (CSN)- What is CSN?

- Any NDIS participant living with multiple challenges impacting on their lives which includes mental health issues, incarceration, or homelessness.

- CSN involves you requiring higher level of specialised support in your NDIS plan.

- Having a skilled support coordinator to assist you with service plans and agreements, to coordinates you by linking with other government services and community support systems.

- Regular plan review measures which examine your progress toward outcomes, acknowledge achievements and to adjust your NDIS plan to support your set of goals and outcomes.

With Zeng Support Services, we are trained and provide a personalised approach to assist you to either work alongside your specialised planners or can assist you with specialised planners with strong experience in high level coordination or allied health to provide the support needed for CSN. Additionally, Zeng Support Services also provide an environment that understand the need for positive behaviour support to assist you with managing challenging behaviour at home or away from home. Our aim is to work with you in developing appropriate strategies in managing or minimising the use of restrictive practices to you or your loved ones.

Home and Community Support Services (HACSS)

With Zeng Support Services, we offer a comprehensive range of Home and Community Support Services. From personal care or transportation to social activities and assistance with household tasks, we are here to enhance your well – being and foster HACSS.

With Zeng Support Services, we provide the following under our HACSS supports:

NDIS registration Groups

Personal Care

At Zeng Support Services, we acknowledge that personal care tasks can be challenging. Our team comprises trained, professional, and experienced staff who approach these tasks with compassion. Our dedicated, honest, and qualified personnel are available round-the-clock to provide unwavering support.

Customer,
Testimonials

Hear What Our Satisfied Customers Have to Say

5/5

ZSS has assisted my son and has been there for us throughout our transition from our previous provider. They have also matched us with the right support workers and so far my son is happy with his support workers and do get on well.

Abraham
5/5

ZSS although it is small organisation but immediately anyone walk through the doors, you can feel the passion and drive. I’m excited to be part of a caring team, honest and always there for participants.

Staff Member: Josephine

Let's Work Together

If you’re interested in working with Zeng Support, we’d love to hear from you!